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Glenlo Abbey

  • Rating: 5 * Hotel
  • Location: Galway
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Latest Covid Information
 

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Cancellation Policy

Once a partial or full payment has been made, cancellations will only be accepted in writing (either by email or standard mail) to Atlantic Way Experience. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to tour commencement. Check out our cancellation fees as indicated below. All cancellation fees include the initial, non-refundable deposit.
Cancellation Date
Cancellation Fee
Up to 60 days before the start of tour:
Non-refundable deposit
59 to 40 days before start of tour:
50% of total price
39 to 14 days before start of tour:
75% of total price
Less than 14 days before start of tour:
100% of total price

Latest Information Regarding Covid-19

Last Updated: 07/01/2020

Ireland is at Level 5

Covid-19 Update

At Atlantic Way experience the health and safety of our guests, team members and local suppliers is our main priority. We are constantly trying our best to make things more flexible for you and to alleviate any worry of having to make decisions too early.

If you confirm a new booking to Ireland with AWE that at the time of booking does not have quarantine at either end (country of origin and destination), or advice against travel from the local authorities of each country, here is how you are covered if things change:

If up to 14 days before departure, there is advice against travel from the government or a national quarantine introduced at either end, you will be given these three options:

  1.   Travel as originally booked.
  2.   Change to new travel dates – no change fees will apply*^.
  3.   Issue a full refund**.

*We have been negotiating more flexible terms with many of our local suppliers. If there is a less flexible supplier involved in your booking, we will advise  at time of booking for any Tailor-Made Journeys (including Tailor-made Golf & Educational programs) and no later than 72 hours after you confirm your booking for any pre-arranged journeys (Signature Journeys, Authentic Irish Journeys and pre-arranged Golf journeys)

^ You can rebook your trip for any travel date throughout 2021. It does not have to be the same journey you originally booked. If the new trip is of greater value to the original booking, you will have to pay for the difference. If the value is less than your original booking, we will refund you the difference. Please note new travel dates are always subject to availability.

**At AWE we will endeavour to give you the option of a full refund wherever possible. This is completely depended on the cancellation of our local suppliers and we will not be able to refund you if our suppliers do not refund us. As mentioned above, we will advise you of the supplier’s policy depending on your program, either at the time of booking or no later than 72 hours after you confirm your booking.

Should you have any queries or concerns please do not hesitate to contact our team on: +353(0)85 247 1510, +353(0)87 124 5587 or via email enquieries@atlanticwayexperience.com to answer any queries you may have.

We look forward to welcoming you in Ireland when the time is right 🙂

Co Founders- Aoife McDonnell & Johanna Sonneveldt